Travel Insurance Australia Fees

Credit Card Fees

Credit Card transactions through the site will attract a fee of 2%.

Medical/Mature Aged Application

A single non-refundable deposit of $10 + GST (10%) + Creditcard Fee is required to process all simultaneous pre-existing medical condition/mature age applications. When the policy is issued the deposit will be deducted from the discounted price of the policy.

Overseas Postal Charges

If you are overseas and require a hard copy to be sent to you at the overseas address a minimum fee of $15.00 + GST (10%) + Creditcard Fee will be charged.

Duplicate Handling Fee

If you require a duplicate copy of your document/s to be sent to you a minimum fee of $10.00 +GST (10%) + Creditcard Fee will be charged.

Cancellation Fee

A minimum Administration Charge of $50+ GST (10%) + credit card fee applies to each policy request cancelled, or issued policy cancelled (whether inside or outside any statutory cooling off period and is a cost recovery charge for work undertaken). Maximum cancellation fee would be the commission due on the policy to us.

Policies to be replaced by a new/different policy sold by us to the client will not be charged such a fee, however the new/different policy must be applied for and issued prior to our cancelling the old policy.

Amendments/Correction to Policies

We understand we are all human, and we make mistakes. We allow a one off correction or amendement: (this may be a single or multiple item, but multiple changes need to be requested on the one email).

We reserve the right to charge an administration fee of up to $20 plus GST(10%) and credit card fee for any chargeable fee.