Bank Fees

We do not charge any fees to issue a new policy.  The price displayed for the policy is the amount charged

Overseas Postal Charges

If you are overseas and require a hard copy to be sent to you at the overseas address a minimum fee of $15.00 + GST (10%) + Bank Fee will be charged.

Duplicate Handling Fee

If you require a duplicate copy of your document/s, or require us to resend documentation due to an incorrect address, to be sent to you a minimum fee of $15.00 +GST (10%) will be charged.

Cancellation Fee

A minimum Administration Charge of $50+ GST (10%) + Bank Fee of 3% applies to each policy request cancelled, or issued policy cancelled (whether inside or outside any statutory cooling off period and is a cost recovery charge for work undertaken). Maximum cancellation fee would be the commission due on the policy to us.

Policies to be replaced by a new/different policy sold by us to the client will not be charged such a fee, however the new/different policy must be applied for and issued prior to our cancelling the old policy.

Amendments/Correction to Policies

We understand we are all human, and we make mistakes. We allow a one off correction or amendment: (this may be a single or multiple item, but multiple changes need to be requested on the one email).

We reserve the right to charge an administration fee of up to $20 plus GST(10%)for any chargeable fee.


Travel Insurance Australia 1st Floor, 644 David Low Way, Pacific Paradise QLD 4564 Australia